MCAS Operating Status Update

Multnomah County Animal Services (MCAS) has partially resumed in-shelter services.

Guidelines for Visiting the Shelter

We ask visitors to the shelter to observe current guidelines from Multnomah County Health Department:

Recently Resumed Services:

  • In-person services at our Troutdale shelter
    • Pet license purchases, and updating relevant records
    • Lost and found pet services at the shelter
    • In person donations, both monetary and in-kind. In kind donations will remain limited to items requested on shelter ‘wish lists’ and must be clean and in usable condition.
    • Other administrative services as needed.
  • The capacity of the shelter to accept surrendered animals from owners due to non-emergency circumstances is now expanded.
  • Non-emergency duties of Animal Services Officers, including responding to nuisances including barking dogs, animal trespass, and other community concerns.


MCAS plans to resume the following services in the near future:

  • Pet licensing enforcement for dogs and cats.
  • Animal facility license enforcement and inspections by Animal Services Officers.
  • Meet and greet services for potential adoptions.
  • Increased in-shelter volunteer activities.


Critical services continue to be provided, including:

  • Stray Animal Intake
  • Lost Pet Reunification - Owners of stray animals at the shelter are encouraged to reclaim them during shelter open hours.
    • In response to continued impacts of the COVID-19 pandemic, impound and board fees are currently waived for stray pets.
  • Call Center Services - Client Services staff are available to assist you during posted phone hours by calling 503-988-7387.
    • Animal-related emergency calls are answered every day, at all times.


The following services will be suspended until further notice:

Logo emblem with masks
Face coverings are required for all visitors while inside of Multnomah County buildings.